Terms of Service

Frequently Asked Questions

Do you ship to my country?
Currently we deliver orders across the entire US and Canada.

How do I contact MWC?
Email: muchogoal@gmail.com
Instagram @muchogoalkits
What are the delivery costs? And how long does it take?
Our terms of service include free shipping on all orders.
Estimated Arrival: As soon as we receive your order, we let our suppliers know to start preparing your jersey(s). Customers will receive their orders around 20-25 days after purchase. Currently, we are working to improve our shipping times.

I want to order more than one shirt, does this shipping charge change?
No, the shipping price will stay the same.
 

How do I customize my order?

To customize your order, please specify your player name and number in the blank box on the product page before completing your purchase. If you don't confirm these details through our 3 email attempts, we'll assign a random player name and number to your jersey. Thank you for choosing customization!

 

Can i cancel my order?
According to our terms of service, customers have a 48 hour window to cancel their order and receive a refund. However, if the cancellation request is made after this time frame, no refund will be provided, and the order will still be delivered as scheduled.
Can you mark the parcel as a “gift” or declare a lower value for my order so that I don’t have to pay customs charges?
We can't do this because it is against the law. Random inspections are regular, and we are held accountable if we are found to be under-declaring our exports.

Do you supply a tracking number?
Yes, when your items have been shipped you will receive an email with a link to tracking information

Which methods of payment do you accept?
  • Credit cards (MasterCard, Visa or American Express)
  • Debit cards (Visa Debit / Delta, Maestro, Solo or Visa Electron)
  • Paypal
  • Apple Pay

 

I haven’t received an order confirmation or shipping confirmation?
Please check your spam email folder. If you still can’t see anything please contact us via email at: muchogoal@gmail.com

Are the shirts you sell authentic?
Most of our jerseys are replicas. Others are authentic. Despite of some being replicas, our jerseys boast exceptional durability and meticulous attention to detail. We want to allow customers to embrace their favorite teams and players jerseys at a fraction of the retail cost. Our products are made from premium materials, they offer remarkable comfort and breathability. 
To ensure the longevity of your cherished jersey, we strongly advise customers to consult the Maintenance Instructions provided. These guidelines impart valuable knowledge on how to preserve and care for your jersey, safeguarding its vibrant colors and pristine condition.

What are the conditions of the shirts?
Please see the condition details in the item description i.e.
  • NWT -  new with tags
  • NWOT - new without tags
  • Excellent - may have tiny defect, may not be noticeable

Have any other questions?
Please contact us at: muchogoal@gmail.com